How Payment Records Stay Connected
We collect the details needed to create and protect your account, such as your phone number, verification result, login events and selected account settings. When you use DANA, OVO, GoPay or QRIS, we record the payment reference, amount, status and related account identifier so we can
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match a receipt without storing wallet credentials that we do not need. Bank transfer and virtual account records may include the sending bank reference from BCA, BRI, Mandiri or BNI. We use these records to resolve a missing status, detect unusual access and answer your privacy
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requests. Your mobile browser may send cookie and device signals that help keep a session connected. We retain records only for the period needed for account security, payment reconciliation, legal duties or a specific support request. Where local law permits, you can ask what we hold,
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request a correction or ask about deletion.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.